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[A SMALL CITY WITH BIG MUSIC.]

Providence is not a big city. Heck, Providence is not a big town. And while we may have had an issue with some of what went into the development of our city’s “Creative Capital” marketing campaign, no one who has spent any time here can deny that there is a whole lot of talent and creativity packed into this little city.

A client recently asked us for music recommendations and we wanted to feature some “locally grown” talent. Is there another city of 150,000 that can put together a line up like this?

THE BARR BROTHERS – Though based in Montreal, the Barr Brothers themselves were born and raised in Providence. (Fun Fact! Their dad is the dentist for several of us here at Nail.)

THE SLIP – they have a huge catalog and do everything from jazz to indie to rock, here are some links:

BROWN BIRD – a local couple, lovely music, featured here live on WRNI (R.I.’s NPR and one of our very favorite clients with a beautiful new web site that we designed).

DEER TICK – They formed in RI and have got some nice national attention recently. Nice fan-made video for the song “Ashamed.”

THE LOW ANTHEM – They’ve gotten big (relatively speaking) with a fancy record label and management and all that stuff. But beautiful, haunting music.

WHAT CHEER BRIGADE - Like your high school marching band only the total, awesome opposite of your high school marching band.

And a couple great bands that used-to-be-local bands that moved to Brooklyn. We forgive them and still consider them ours….

JAVELIN - Light, trippy, electro dance jazz. Or something.

FANG ISLAND – So authentic indie you get the sense they’re embarrassed by just how hooky their tunes are.

I know we haven’t got everybody and please share any blatant oversights in the comments. So come on Knoxville, Chattanooga, Grand Rapids… what’ve you got?

[THIS IS SO MUCH MORE FUN.]

Do you want to hear the expression “the ad business is changing” again? I sure don’t.

But one thing that gets lost in all the hand wringing and soul searching is just how much fun it all can be.

We have started working with a few clients on their social media in ways that are totally liberating. Our approach has been: let’s make cool stuff, let’s experiment, let’s do it fast and cheap and see where it goes.

For example, for Vibram we come to them with a steady stream of fun, quick ideas that they share with their community. We posted this yesterday.
It got a hundred “Likes”. In four minutes. Many hundreds more since. There have been scores of requests (and some are more like demands) to make it into a t-shirt. So we’re looking into it. Maybe we’ll do a follow up. Maybe someone in the community will. Maybe we’ll make a real saber tooth sculpture out of their shoes for retail locations. Maybe this will be part of the next ad campaign.

The point is we don’t know. And it’s exhilarating. It’s like being allowed to play improvisational jazz after years of strict classical training.

[A STOLEN IDEA OR AN ALLIANCE?]

Coming up with a great idea is ridiculously hard. Being lucky enough to have a client that understands and values that idea is unusual. Having the budgets, time and team to execute the idea at a high enough level to do it justice is a total-eclipse-of-the-sun rarity.

So how happy do you think the folks at TBWA/Chiat/Day were when they managed to get this beautiful spot produced for Nissan?

And then how depressed do you suppose they were when within days they saw this almost identical spot from Renault?

It happens all the time in our business that you come up with an idea only to see it somewhere else. I remember once handling a call from a recent ad school grad who was furious. A campaign we had created had been winning some awards and we claimed we had ripped the idea off him. None of us had ever heard of him or seen his portfolio, but when he sent me his campaign, I could see why he was pissed. They were pretty darn similar. But that’s how it goes, we both had the same idea for a similar client. We just happened to be lucky enough to get ours out into the public eye first.

So what about Nissan and Renault? Who got there first? Going back to the source YouTube videos, Nissan uploaded theirs on May 26, and Renault uploaded theirs on… May 26?

OK, that struck us as downright weird. The same idea? Sure. The same kind of execution? Yeah, we could see that. But the exact same date? No way.

So we asked our friend Google, and though we couldn’t find specifics on the advertising itself, we were reminded of the “Renault-Nissan Alliance” formed a few years ago. Apparently this alliance must include sharing advertising ideas between the companies and producing them separately. We’ve never heard of an arrangement like that, have you?

[GREAT ANALOG WORK DOESN’T STAY ANALOG FOR LONG.]

One of the lessons we learned over the last few years is that it was extremely hard to get someone to migrate from the analog to digital world. If you wanted someone to visit a web site, advertising on a billboard on the highway was a long shot. If you wanted a video to go viral, handing out DVD’s was not likely to work.

But as our phones have almost overnight turned into powerful little media/networking devices, that translation from analog to digital has actually gotten insanely simple. But more than that, everyone with a Facebook, Twitter, Tumblr, etc. page has become a publisher. And like any publisher, they are desperate for good content. So if you do something interesting in the real world, people will instinctively reach for their phones to document it and share it with their virtual world.

And as my Facebook and Twitter streams get drowned out by corporate initiatives and ambitious entrepreneurs trying to hook me into a relationship of mutual engagement, I have come to re-appreciate an old-school analog form of communication. One that’s a little bit renegade, likely posted in an illegal location, made only of paper and hung with a thumb tack. One that makes me smile and laugh and does not ask for anything in return. There is no known author collecting kudos or thumbs-ups or retweets.

Of course I wouldn’t have seen these if someone had converted these old-school flyers into pixels and posted them on-line.

It’s one reason why we have started rethinking what “social media” means. For the last few years that has meant managing and creating digital content to be shared on-line. But we feel like the definition can be much broader now.

For instance we made these lawn signs knowing full well that they’d work on two levels: as, duh, lawn signs. But also as a funny bit of content that people would take pictures of and share.

And more savvy marketers are doing stunts and events with the understanding that the people who are physically present aren’t the most valuable audience—rather it is the secondary, potentially enormous, on-line audience that really matters.

For instance, Hyundai in Malaysia recently did this amazing projection/installation/event. It is truly amazing, and must have been mind-blowing in person. But notice when they cut to scenes of the crowd, virtually every single person is holding up a camera recording the event. And also notice how you are watching the event right now three weeks later, 12,000 miles away.

In short, sometimes the best “social media” strategy is to not make social media. Rather it is to make something fascinating. Then let everyone else turn it into media and then make it social.

[GOOD IS BAD.]

Good is adequate. Good is acceptable. Good is everywhere.

A lot of the work we have done is good.

But a few times we have helped create something great.

Nothing feels like great. Great is heroin. Great changes everything. Great exposes good as the feckless pussy it is.

“So my pretentious friend,” you ask, “What is great?”

For Nail, there are two kinds of great. There is Creative great and there is Business great. Accomplishing either one is very difficult. We, for better or worse, must do both.

We can do brilliant communications that win awards and are the envy of every agency around. But if we annoy clients with missed deadlines, blown budgets, bad attitudes, whatever; that party ends quickly and cruelly.

However, we can be a well-oiled, client-service machine—call reports as long and detailed as Moby Dick, clients’ birthdays remembered and celebrated with vigor, schedules followed as rigorously as the Nazi train system. But if the work we are ultimately generating is forgettable and ineffective; that party ends slowly and permanently.

But, as luck would have it, the forces of creative greatness and business greatness are in an almost permanent state of tension:
Business thinks the client’s request is perfectly reasonable.
Creative thinks it’s a bullet in the head of their beautiful idea.

Creative wants more time to concept, polish, perfect.
Business doesn’t want the hours to blow past the estimate.

Business wants clients to be comfortable, relaxed, confident.
Creative wants to surprise, challenge, push.

We are under no illusion that we can—or even should—try to end that tension. But as Nail moves into its second decade, we have come to relish that instability and let it push us past our collective comfort zones. And the best client relationships we’ve had have been built on the understanding that this is a never-ending balancing act that requires transparency, patience and trust on both sides.

Or maybe we’re making this more difficult than it has to be and you’ve already cracked the code for doing brilliant work that makes everybody loads of money? If so, for God’s sake please tell us…

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